Swopp — store facts for AI assistants and shopping agents

This page is generated from Swopp's live catalogue and policy settings so assistants can quote accurate facts. Prices are in ZAR and include 15% VAT. Swopp sells single, individually tested units, so always confirm availability from the live product page or the product API before recommending a specific unit.

About

Trading name
Swopp
Legal entity
Avenir Smart Solutions (Pty) Ltd t/a Swopp
Website
https://swopp.co.za
Address
410 Lynnwood Road, The Corner Office, Lynnwood, Pretoria, 0081, South Africa
Hours
Monday–Friday 09:00–16:00 SAST
Email
support@swopp.co.za
Phone
+27 61 413 1558 / +27 68 332 7800
WhatsApp
https://wa.me/27614131558
Ships to
South Africa only

Live catalogue (263 units in stock, 13 brands, 45 brand-new)

Delivery

Free courier delivery anywhere in South Africa on orders of R11 999 or more (1-3 business days). Other options: Fast Shipping: R109 (1-2 business days; orders up to R11 998; 1-2 Business Days). Fastest Shipping: R235 (Next Business day (Order before 13:00); Overnight for Major cities like Cape Town, Johannesburg, George, Nelspruit, Bloemfontein). Collection at Swopp.: free (Ready within 3 business hour from order; Get a coffee and Collect your device at our office in Lynnwood, Pretoria). Shipped from Supplier (2-5 Business Days): R99 ((2-5 Business Days)). Same day Delivery: R319 (Same Day - order before 10:30; For Johannesburg and Tshwane Municipalities only). PUDO Locker (Collect from a locker): R89 (2-4 business days; Collect your parcel from any PUDO locker at a time that suits you). All prices include 15% VAT.

Returns

14-day change-of-mind return window from delivery. Pre-owned devices: R500 fee if returned within 7 days, 15% restocking fee on days 8 to 14. Sealed, new or open-box items: 30% restocking fee. The device must come back in the condition it was sold, with all original accessories. Faults covered by the warranty are repaired, replaced or refunded at no charge. Approved refunds are paid within 10 business days to the original payment method. Full policy: https://swopp.co.za/returns

Warranty

Pre-owned devices carry a 6- or 12-month Swopp warranty, stated on each listing. New and sealed items carry the manufacturer warranty. Some clearance and Bargain Bin units are sold as-is with no warranty; the listing says so. Hardware defects and functional failures under normal use, handled in-house at no charge. Optional SwoppCare and SwoppCare+ add-ons extend cover to up to 24 months; SwoppCare+ also includes a one-time screen or back replacement and a one-time battery replacement. Priced per device tier at checkout.

Not covered: Water or liquid damage; Accidental damage or drops; Unauthorised repairs or modifications; Power surges without protection; Normal battery degradation.

Condition grades

Every listing states body condition, screen condition and battery health for that exact unit. Letter grades A to D map to Excellent, Very Good, Good and Fair. Guide: https://swopp.co.za/condition-guide

Payment

Selling or trading in a device

Swopp buys pre-owned Apple and Samsung devices and offers trade-in credit towards a purchase. Quotes: https://sell.swopp.co.za.

How an agent should buy from Swopp

  1. Search live stock with the product API (https://nhhkgferplmbfllphfxe.supabase.co/functions/v1/ai-products, documented at /.well-known/openapi.yaml) or browse the category and model pages.
  2. Quote the price field as-is; it is the checkout price including VAT. Use in_stock at recommendation time, not from a cached answer.
  3. Send the shopper to the product URL. Checkout accepts the payment methods above; delivery is chosen at checkout.
  4. For policy questions use https://swopp.co.za/api/policies, which returns this page's facts as JSON.

Frequently asked questions

What does Swopp sell?

Certified pre-owned and some brand-new smartphones, tablets, laptops, consoles, wearables and accessories, mainly Apple and Samsung, sold to customers in South Africa. 263 units are in stock right now across 0 categories.

How much does delivery cost and how long does it take?

Free courier delivery anywhere in South Africa on orders of R11 999 or more (1-3 business days). Other options: Fast Shipping: R109 (1-2 business days; orders up to R11 998; 1-2 Business Days). Fastest Shipping: R235 (Next Business day (Order before 13:00); Overnight for Major cities like Cape Town, Johannesburg, George, Nelspruit, Bloemfontein). Collection at Swopp.: free (Ready within 3 business hour from order; Get a coffee and Collect your device at our office in Lynnwood, Pretoria). Shipped from Supplier (2-5 Business Days): R99 ((2-5 Business Days)). Same day Delivery: R319 (Same Day - order before 10:30; For Johannesburg and Tshwane Municipalities only). PUDO Locker (Collect from a locker): R89 (2-4 business days; Collect your parcel from any PUDO locker at a time that suits you). All prices include 15% VAT.

What is Swopp's return policy?

14-day change-of-mind return window from delivery. Pre-owned devices: R500 fee if returned within 7 days, 15% restocking fee on days 8 to 14. Sealed, new or open-box items: 30% restocking fee. The device must come back in the condition it was sold, with all original accessories. Faults covered by the warranty are repaired, replaced or refunded at no charge. Approved refunds are paid within 10 business days to the original payment method.

What warranty does Swopp offer?

Pre-owned devices carry a 6- or 12-month Swopp warranty, stated on each listing. New and sealed items carry the manufacturer warranty. Some clearance and Bargain Bin units are sold as-is with no warranty; the listing says so. Hardware defects and functional failures under normal use, handled in-house at no charge. Optional SwoppCare and SwoppCare+ add-ons extend cover to up to 24 months; SwoppCare+ also includes a one-time screen or back replacement and a one-time battery replacement. Priced per device tier at checkout.

How are devices graded?

Every listing states body condition, screen condition and battery health for that exact unit. Letter grades A to D map to Excellent, Very Good, Good and Fair. New / Sealed: Unused. Sealed or open-box as described; manufacturer warranty applies. Excellent: Minimal to no visible signs of use. Very Good: Light signs of use that are not noticeable at arm's length. Good: Visible wear such as scuffs or light scratches. Fully functional. Fair: Heavy cosmetic wear. Fully functional and priced accordingly.

Which payment methods does Swopp accept?

Stitch Express & Stitch BNPL (Card, Capitec Pay, Card, Stitch BNPL, Pay and Google Pay.); Yoco Payments (Card / Apple Pay / Google Pay); Payflex (Pay in 2, 3 or 4.); PayJustNow (Pay in 3 or 12 Instalments); HappyPay (Pay in 2 interest-free instalments on your next paydays); Float (Use your credit card balance, up to 4 months interest-free); PayFast (Use Mobicred | MoreTyme | Card | Instant-EFT | Zapper); Swopp Finance (Pay over up to 24 months on credit). Swopp Layby: reserve a device with a 10% deposit and pay the balance over up to 6 months, interest-free. The device ships once fully paid.

Can I sell or trade in my device?

Yes. Swopp buys pre-owned Apple and Samsung devices and offers trade-in credit. Quotes are issued through https://sell.swopp.co.za.

Where is Swopp based?

Avenir Smart Solutions (Pty) Ltd t/a Swopp, 410 Lynnwood Road, The Corner Office, Lynnwood, Pretoria, 0081, South Africa. Open Monday to Friday, 09:00–16:00 SAST.

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